twenty eight wellness clubvendor terms & conditions
By submitting a vendor application, making a vendor payment, or participating as a vendor at a Pilates Pop-Up event hosted by Twenty Eight Wellness Club (“Twenty Eight Wellness”), the vendor (“Vendor”) acknowledges and agrees to the following Terms & Conditions.
1. vendor fees & payment
All vendor fees are due in full in advance of the event.
Vendor fees are nonrefundable and nontransferable, regardless of whether the Vendor ultimately attends the event, cancels its participation, experiences a scheduling conflict, has insufficient inventory, or is otherwise unable to participate.
Twenty Eight Wellness reserves the right to decline or remove a Vendor from an event if payment has not been received in full by the required deadline. Payment of the vendor fee does not guarantee a specific location, amount of foot traffic, sales volume, revenue, or number of customer interactions.
2. vendor setup & arrival
Vendors must arrive at the designated vendor load-in and setup time provided by Twenty Eight Wellness.
Vendors must have their booth, table, displays, products, signage, equipment, and promotional materials completely set up at least thirty (30) minutes before the scheduled event start time.
Late arrivals may be denied setup access or participation at the discretion of Twenty Eight Wellness. No refund or credit will be issued for late arrival or failure to meet the required setup deadline. Vendors are responsible for bringing all equipment and supplies necessary for their operation, including tables, chairs, displays, signage, extension cords, payment-processing equipment, product displays, and other materials unless otherwise specifically provided by Twenty Eight Wellness in writing.
3. vendor attendance
The Vendor and any Vendor staff or representatives must remain at the event for the entire scheduled duration of the event. Vendors may not pack up, remove displays, or leave the event before the official event end time without prior approval from Twenty Eight Wellness.
Early departure may negatively impact the guest experience and may affect the Vendor's eligibility for participation in future Twenty Eight Wellness events.
4. sufficient inventory & guest experience
Vendors are expected to arrive fully prepared to serve the event audience.
Each Vendor is responsible for bringing sufficient inventory, products, samples, promotional materials, or other supplies necessary to reasonably accommodate the expected number of attendees. Twenty Eight Wellness does not guarantee a minimum number of attendees, customers, purchases, leads, or sales. Vendors are solely responsible for monitoring and replenishing their inventory throughout the event.
5. licenses, permits, insurance & legal compliance
The Vendor is solely responsible for obtaining and maintaining all licenses, permits, registrations, certifications, insurance policies, health permits, sales tax permits, professional credentials, and other approvals required to legally operate its business and provide its products or services at the event. Vendors must comply with all applicable federal, state, county, and local laws, regulations, ordinances, and requirements.
Twenty Eight Wellness does not provide legal, tax, licensing, insurance, health, or regulatory advice and does not assume responsibility for determining what requirements apply to the Vendor's particular business.
If applicable, Twenty Eight Wellness may request proof of insurance, licensing, permits, or other documentation before permitting a Vendor to participate.
6. products & services
Vendors may only sell, promote, sample, demonstrate, or distribute products and services that are lawful and appropriate for the event.
The Vendor is solely responsible for the safety, quality, labeling, advertising, claims, ingredients, manufacturing, sourcing, packaging, and legality of its products and services. Vendors must not offer any product or service that violates applicable law or creates an unreasonable risk to event guests, other Vendors, Twenty Eight Wellness, event partners, sponsors, staff, or the venue. Twenty Eight Wellness reserves the right to prohibit or remove any product, service, display, promotional material, or activity that it determines, in its sole discretion, is inappropriate, unsafe, disruptive, misleading, or inconsistent with the event.
7. vendor conduct
Vendors and their employees, contractors, representatives, and guests must conduct themselves professionally and respectfully at all times.
Vendors may not engage in harassment, discrimination, threatening behavior, disruptive conduct, excessive solicitation, or conduct that interferes with the experience of event attendees or other Vendors.
Twenty Eight Wellness reserves the right to immediately remove any Vendor or Vendor representative whose conduct is deemed inappropriate, disruptive, unsafe, or inconsistent with the standards of the event.
No refund will be provided if a Vendor is removed due to conduct or violation of these Terms & Conditions.
8. event branding & promotional materials
Vendors may not represent themselves as an employee, official representative, partner, sponsor, or agent of Twenty Eight Wellness unless expressly authorized in writing.
Vendors may not use the Twenty Eight Wellness name, logo, trademarks, photography, graphics, or other intellectual property in a manner that suggests an endorsement or official affiliation without prior written permission. Vendors are responsible for ensuring that all advertising and promotional materials they distribute are accurate, lawful, and do not infringe upon the intellectual property or rights of any third party.
9. sales, taxes & transactions
Vendors are solely responsible for all sales transactions conducted at the event, including payment processing, refunds, exchanges, warranties, customer service, sales tax collection and reporting, and any other applicable financial or regulatory obligations.Twenty Eight Wellness is not responsible for any Vendor's lost sales, payment-processing issues, customer disputes, chargebacks, refunds, taxes, or business expenses.
10. property, equipment & personal belongings
Vendors are solely responsible for the security and care of their products, equipment, displays, cash, inventory, personal belongings, and other property.Twenty Eight Wellness is not responsible for theft, loss, damage, destruction, or disappearance of Vendor property before, during, or after the event. Vendors are responsible for leaving their assigned area clean and free of trash, packaging, products, equipment, and debris at the conclusion of the event.
11. liability & indemnification
To the fullest extent permitted by applicable law, the Vendor agrees to defend, indemnify, and hold harmless Twenty Eight Wellness Club, its owners, members, officers, directors, employees, contractors, representatives, affiliates, event partners, sponsors, participating businesses, venues, and their respective officers, directors, employees, agents, and representatives from and against any and all claims, demands, actions, causes of action, damages, liabilities, losses, judgments, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
the Vendor's participation in the event;
the Vendor's products or services;
any act or omission of the Vendor or its employees, contractors, representatives, or agents;
bodily injury, illness, or death allegedly caused by the Vendor or its products or services;
property damage or loss caused by the Vendor;
the Vendor's violation of any law, regulation, permit, license, or requirement;
the Vendor's breach of these Terms & Conditions;
any allegation that the Vendor's products, services, advertising, materials, or intellectual property infringe upon the rights of another party; or
any dispute between the Vendor and an event attendee, customer, employee, contractor, or other third party.
This indemnification obligation applies to claims arising before, during, or after the event to the extent they relate to the Vendor's participation or activities.
12. insurance
Vendors are responsible for maintaining insurance appropriate to the nature of their business and activities. If Twenty Eight Wellness or the event venue requires proof of insurance, the Vendor must provide the requested documentation before participating. The Vendor understands that participation in the event does not create an insurance relationship between the Vendor and Twenty Eight Wellness. (if you do not have insurance, contact Gracie Leija at Gracie Insurance Group) -gracieinsurancegroup.com)
13. event changes, postponement & cancellation
Twenty Eight Wellness reserves the right to modify the event date, time, location, schedule, programming, vendor placement, or event format when reasonably necessary. Twenty Eight Wellness will make reasonable efforts to communicate material changes to participating Vendors.
If an event is postponed or rescheduled, vendor fees may, at the discretion of Twenty Eight Wellness, be transferred to the rescheduled event. Unless otherwise expressly stated by Twenty Eight Wellness, vendor fees remain nonrefundable.
14. vendor placement
Twenty Eight Wellness reserves the right to determine Vendor placement, booth location, event layout, and proximity to other Vendors.
Vendor placement is not guaranteed until finalized by Twenty Eight Wellness and may be changed before or during the event for operational, safety, aesthetic, or logistical reasons.
15. no guarantee of sales or exposure
Participation as a Vendor does not guarantee any particular number of attendees, customers, sales, social media exposure, leads, photographs, videos, mentions, referrals, or future business opportunities.
Vendors acknowledge that they are participating in the event at their own business risk and are responsible for evaluating whether the opportunity is appropriate for their business.
16. acceptance of terms
By submitting a vendor application, completing payment, or participating in a Pilates Pop-Up event, the Vendor confirms that it has read, understood, and agreed to these Terms & Conditions.
The Vendor further represents that it has the authority to enter into this agreement on behalf of its business or organization.
Twenty Eight Wellness reserves the right to update these Terms & Conditions for future events. Vendors will be subject to the Terms & Conditions applicable to the event for which they register.